Refund Policy

At Zabardas Dryfruits, we take pride in providing you with premium, pure, and organic products sourced directly from Kashmir. Your satisfaction is our priority.

1. Return Eligibility:
We only accept returns in the following case:

You received a damaged or defective product.

2. Return Process:
If your product is damaged or defective:

Please contact us within 48 hours of delivery.

Send us clear photos or videos of the product and packaging as proof.

Email us at contact@zabardasdryfruits.com or call us at +91 9103546004.

3. Refund Policy:

Once your return is approved, we will process a 100% refund to your original payment method.

Refunds may take 5–7 business days to reflect, depending on your bank or payment provider.

4. Non-Returnable Items:

Products returned without prior approval

Returns raised after 48 hours of delivery

Products used or tampered with

5. Shipping for Returns:

In most cases, we will arrange reverse pickup.

If reverse pickup is not available in your area, we may ask you to ship the item and reimburse the shipping cost.

6. Contact Us:
For all return and refund-related queries, please reach out:
Email: contact@zabardasdryfruits.com
Phone: +91 9103546004
Terms and conditions respectively
Welcome to Zabardas Dryfruits. By using our website and placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General:
Zabardas Dryfruits is a brand from Kashmir, offering high-quality dry fruits and Shilajit. All products are sourced and packed with care to maintain purity and quality.

2. Orders:

Orders can be placed through our website at any time.

All orders are subject to availability and confirmation.

We reserve the right to cancel or refuse any order without providing a reason.

3. Shipping & Delivery:

Orders are shipped within 4 to 6 business days.

Delivery times may vary depending on location and courier availability.

We are not responsible for delays caused by courier partners or unforeseen circumstances.

4. Pricing & Payment:

All prices listed are in INR and inclusive of applicable taxes.

Full payment must be made at the time of purchase, OR Cash on Delivery is Available.

We use secure third-party payment gateways to process transactions.

5. Returns & Refunds:

Returns are accepted only in case of defective or damaged products.

You must notify us within 48 hours of receiving the product.

Approved returns are eligible for 100% refund (see our Return Policy for more details).

6. Product Quality:

All our products are natural, and slight variations in color, size, or shape are normal.

We ensure proper packaging, but once delivered, we are not responsible for improper storage or handling by the customer.

7. Intellectual Property:

All content on this website (text, logos, images) is the property of Zabardas Dryfruits and may not be copied or used without permission.

8. Limitation of Liability:

Zabardas Dryfruits shall not be liable for any indirect or incidental damages arising out of product use or website access.

9. Changes to Terms:

We reserve the right to update or change these Terms and Conditions at any time. Changes will be posted on this page.

10. Contact Us:
If you have any questions, reach out to us at:
Email: contact@zabardasdryfruits.com
Phone: +91 9103546004
Address: Pahroo, Block B.K Pora, District Budgam, Pincode 192121, Jammu and Kashmir.